Deposit & Final Payment

A deposit of S$500.00 or otherwise agreed (40% of total package price), is required upon reservation. This is non-refundable once the ticketing/land arrangements are confirmed. This forms part of your final payment. Balance or full payment must be made 21 days prior to departure. Failure to comply with this may result in an automatic cancellation of your reservation and forfeiture of your deposit.

Refund of Unused Services

No refund can be made in respect of accommodation, meals, sightseeing tours, transportation or any other services that are included in the tour fare but not utilized.

Amendment Charges

Bookings can be changed provided space is available. A compulsory administrative fee of S$50.00 will be levied for any amendment. No amendment can be made within 14 days before the date of departure. A change on the entire booking is considered as a cancellation and is subject to cancellation charges.

Baggage

You are allowed one medium sized suitcase of 736mm x 254mm per person, on all flights. The excess weight of your baggage must be paid by tour participants. Only 1 piece of hand luggage (size 55cm x 35cm x 25cm) is allowed. PWT assumes no responsibility for any loss or damage to baggage or belongings (checked in or hand carried) whilst they are in the custody of the airlines, other transportation companies, accommodation suppliers or to the passenger. However, PWT will assist you in making the relevant claims provided that it does not interfere with, inconvenience or hamper the conduct of the tour or other members of the tour group. Note: Baggage allowed on board is stipulated by the respective Airline.

Cancellation Notification

You may cancel your booking at any time. Cancellation must be made in writing to avoid any misunderstanding. If this notice of cancellation is received less than 30 days prior to departure the following cancellation charges will apply:

Cancellation Charges

Received	Per Pax
More than 30 days	Deposit forfeited
15-30 days	50% of the full fare
08-14 days	75% of pkg cost
Less than 7 days	100% of pkg cost
No Show	No Refund
*if non refundable airfare & taxes form part of the whole package, the above cancellation charges will apply on the land arrangement. The cost of the airfare & taxes will be payable on top of the above charges incurred.

Insurance

We strongly recommend all participants purchase travel insurance for trip cancellations, hospitalization, medical and loss of baggage, etc. Medical or hospitalization charges abroad can be very expensive. PWT can recommend you the appropriate insurance policies.

Travel Documents

It is your responsibility to ensure your travel document and other necessary documents are in order. PWT will advise you on what documentation is required. As a guide, you must have an International Passport or other recognized travel documents that should be valid for more six months from the date of travel. You must have the necessary visas, vaccinations and health certificates as required. PWT will wherever possible assist you to obtain the necessary visas. Service charges and visa fee levied will be from passengers’ account. PWT cannot however guarantee the approval of your application. A full refund of all money paid will be made if the result of the rejection is made to PWT at least 30 days prior to departure date. If less than 30 days notice is given the relevant cancellation charges above will apply. PWT cannot be held responsible or liable for any expenses, reimbursement or refund of tour prices if any passenger is refused entry by any country on the tour for whatsoever reasons, including lack of the necessary documents.

Possible Changes

Airline schedules and local conditions may require sightseeing, hotels and routines to be changed. Should this occur, PWT will, whenever possible, make other alternative arrangements.

Cancellation of Tour by PWT

PWT reserves the right to cancel the trip if the sign-ups are inadequate. Be it due to factors that make the trip economically unfeasible for us to operate or due to uncontrollable factors that do not allow the safe conduct of a safe trip or the delivery of services as described in the itinerary. These factors include acts of God, wars, transportation or other strikes, civil strike and orders from government. PWT will recommend alternative trips preferable to the destination or other tours to you. Should you decide not to accept the alternative, all moneys paid by you will be refunded in full by PWT. In the event of a cancellation due to inadequate passengers, or inability to secure seats or accommodation, PWT will refund the amount you have paid. PWT and/or associated agents reserve the right to alter or modify (with or without prior notice) the itinerary, travel arrangement and hotel accommodation in anyway necessary or withdraw the service of an accompanying Tour or trip leader, due to circumstances over which the operators have no control.

Right to Reject

PWT reserves the right to cancel or withdraw any itinerary, or any booking made for a client or decline to accept or retain any person as a member of a trip if any such person appears likely to endanger the health, safety or impair the comfort and enjoyment of others. PWT further reserves the right to cancel this reservation if for any reason, any carrier, hotel or other contractor refuses to allow the participants to participate in the tour. In any of the foregoing events, PWT’s sole liability shall be to refund to the client any moneys paid, less the amount for services already utilized, administration and cancellation fees.

Tour Information & Prices

Price shown is current at the time of the printing. These prices are subject to change due to increased in airfares, other transport costs, hotel rates, government tax, etc., and therefore PWT reserves the right to increase price accordingly without notice.

PWT covenant the following to be included in the tour fare, unless otherwise stated:

a.	Return economy class air ticket without airport taxes and insurance where applicable.
b.	Hotel accommodation is based on half twin/triple sharing for adults. Child fare is based on the child as third person in a twin room of two adults. (group of 3 pax accommodation is based on triple sharing basis) Unless otherwise stated.
c.	Meals, sightseeing and other items as specified in the itinerary.
d.	Sightseeing tours and transfer are based on seat-in-coach basis.

Responsibility

PWT and its associated agents act only as agents for the passengers and the transportation, accommodation, companies, entertainment and meals suppliers and to the principals involved in this tour. All tickets, vouchers and documents issued are subject to specific terms and conditions. PWT does not accept any liability in contract for any injury, damage, loss, delay additional expenses or inconvenience caused directly or indirectly by events which are beyond its control or which are not preventable by reasonable diligence on its part including but not limit to war, civil disturbance, fire, floods, unusually severe weather, acts of government or of any authorities. All claims against PWT must be made in writing within 14 days after the completion of the tour. All the terms and conditions mentioned above cannot be changed except in writing by PWT.

Adventure Trips

On Adventure trips and overseas training, the locations are in remote areas or in the wilderness. The events that may occur in these places are less predictable. The unexpected is the norm. Despite painstaking organization, they cannot be taken for granted. There will be some element of risk-taking as we are dealing with the elements. Some places do not have the same quality of emergency, health and safety services that we may be used to because of the lack of communications. Road travel may be uncomfortable and sometimes unreliable. This means that the itineraries planned should be seen as statements of intent, rather than a contractual obligation. Weather, transport difficulties and political instability might dictate that the itineraries be amended. The land agent or the trip leader will make the necessary changes which are necessary and with or without consulting the participants. However PWT will do everything within our control to minimize the effects of the enforced changes. We cannot however be held responsible for the results of changes or delays, regardless of how they are caused. Participants are to be physical fit, properly attired and aware of the risk while on adventure trips and activities. For school trips the school organizers MUST prepare their charges in liaison with PWT.

please note that these terms and conditions are correct at the time of publishing. pac-west travel (s) pte ltd reserves the right to change/amend any of these booking terms and conditions.